Customer Service
Integrated Synchronized Clock Systems: The Sapling Advantage
People that work in any industry rely on correct time display. All workers who commute need to make sure that their flight and/or train arrives at, what they believe is, the correct time. Teachers and school administrators need to make sure the time that is being displayed on their clocks is the same in each…
Read MoreSupport During Installation of Sapling Wireless Clocks
At Sapling, we believe in building relationships with our customers beyond a simple transaction. Choosing and purchasing a synchronized clock system is a process, and Sapling wants to be with our customers from start to finish. However, our service doesn’t end with the installation of your product. Sapling strives to go above and beyond for…
Read MoreThe Do’s and Don’ts of B2B
As the world shifts to a more global economy and the supply chain for many industries and products stretches longer, the volume of B2B (business to business) transactions and relations has grown beyond many predictions. With this growth, businesses are becoming hard pressed to learn the skills and disciplines that are synonymous with building B2B…
Read MoreThe Do’s and Don’ts of Customer Service
Foreword: Here at Sapling, we strive to please our customers with exceptional performance in both our products and support. We hope to serve as a shining example of excellent customer service by following the strategies below. It is our belief that our customers are the most important asset we have and that they should not…
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