Whether you’re a distributor, architect, engineer, or end user, you’ll want the process of purchasing, installing, and enjoying your new wireless or IP clock system to go as seamlessly as possible. However, with a variety of systems to choose from and countless features, you may run into some questions along the way. “What’s better for my facility, a wireless or an IP system?” Maybe you’ve been wondering, “Will the wireless frequency interfere with the other wireless equipment in my facility?” Or perhaps, “What is PoE?” Sapling has produced a multitude of resources to provide you with the information you need, much of which can be found online on our website, such as our spec sheets, white papers, and blogs. However, what if you can’t find the information you need, or don’t have time to browse for answers? When you need assistance fast, Sapling has several resources.
Support by Phone
Need to speak with a member of technical support or our sales team? Pick up the phone and give us a call at (215) 322-6063 to speak directly with Brian White, our head technician, who will be happy to assist you.
Don’t have a phone available? Need a price on an IP Clock? By going to our website (https://sapling-inc.com/) and clicking on the orange “Live Chat” button in the bottom left hand corner, you can communicate via messenger with Natalie, our National Account Manager.
Read one of our blogs but still want to know more? Make use of the blog comment feature at the bottom of each page to ask your question right then and there. Once your question is received, a Sapling employee will respond with everything you need to know.
These social media outlets are not just for Sapling to send information to the consumers, they are also so that we can interact one-on-one by hearing feedback and fielding questions. A simple @Mention, facebook comment, or private message will quickly get your questions answered. “Like” us on facebook or Follow us Twitter today!
Perhaps you will have the unique opportunity to meet members of the Sapling Team in-person by attending one of our trade shows. Here, not only can you see all of our wireless and IP clock products, you can also pose your questions face-to-face with a member of our sales team, who will be more than happy to give you their time and attention.
Regardless of where you fall in the process, if you are involved in the purchase or installation of a new wireless, wired, or IP clock system, chances are you’ll have questions. Luckily, Sapling has put into place multiple ways of getting answers fast. Whether you call us up on the phone, use the internet for live chat, blog comments, or twitter, or make the trip to one of our trade shows, you can be sure that you will be provided with all of the information you need.